Delivery will be by Royal Mail or courier service, within normal business hours. If delivery is by courier, a signature will be required at the delivery address.
Confirmation of delivery method and any tracking information will be provided to the purchaser by e-mail.
The charge for delivery will be shown at the final checkout stage before final submission.
GuitarZone cannot guarantee delivery times or dates. The delivery charge shown is a standard charge and does not constitute a guarantee of delivery date from the time you have placed an order. All delivery times and dates are subject to stock availability.
GuitarZone can in no circumstances compensate for delayed orders.
Responsibility for ownership of the products passes to purchaser once they have been delivered.
Damages/shortages must be notified within 24 hours of delivery.
For products shipped outside of the UK a courier will be used for delivery. If any import duties or local taxes are due these will have to be paid for by the customer, either directly to the local government agency or via the courier (if offered). These may have to be paid before products can be delivered. In this event, GuitarZone cannot be held liable for any delays to the delivery of the products.
This does not affect your statutory rights.
We offer free shipping to UK main delivery zones for orders over £100 *.
For other UK delivery zones (i.e. postcodes considered to be remote areas) international orders, and orders under £100, we calculate shipping based upon the weight of items your basket. Please see the tables below to get an idea of standard shipping costs and which areas constitute remote UK delivery zones. Exact shipping costs will be calculated at checkout when you provide your delivery details.
* UK main delivery zones only: Shipping charges may still apply, even if the order exceeds £100, for some exceptional large / heavy products. Free shipping will still apply to any non-exceptional items in the same order where the total order value is greater than £100. If your total order is over £400 these exceptional shipping charges will be waived.
UK Delivery Charges - see below table for area / postcode definitions
Min Weight Kg (over)
Max Weight Kg (including)
(Scottish Highlands and Islands)
(N.Ireland, Isle of Man, Isles of Scilly)
UK Remote Delivery Zone Postcodes
The following areas are not classified as main UK delivery zones:
The Highlands and Islands of Scotland
- IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE
Northern Ireland, Isle of Man and Isles of Scilly
- Considered to be International delivery - please call for a shipping quote.